Folk, Robert B DDS – San Diego, Rancho Bernardo: In-depth Review
When it comes to dental care, especially endodontic procedures like root canals, finding a trustworthy, skilled, and compassionate specialist is crucial. Folk, Robert B DDS, located in the heart of Rancho Bernardo, San Diego, has earned a notable reputation, reflected in its impressive 4.6-star rating and glowing patient testimonials. As an experienced business reviewer, I’ve taken a closer look at what makes Dr. Folk and his practice stand out, and where there might be room for improvement.
—
Business Overview
– Name: Folk, Robert B DDS
– Specialization: Endodontics (Root Canals, Dental Trauma, and Related Treatments)
– Address: 11777 Bernardo Plaza Ct STE 209, San Diego, CA 92128, United States
– Phone: +1 858-487-1559
– Website: Not available
– Opening Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
—
Services Offered
While there is no official website for Dr. Folk’s office, the reviews and patient feedback provide a clear picture of the core services:
– Root Canal Therapy: Pain-free, gentle, and thorough procedures are a recurring theme in patient feedback.
– Endodontic Consultation: Dr. Folk is praised for thorough diagnostics, use of advanced scans, and detailed explanation of dental issues.
– Emergency Dental Care: The ability to accommodate emergency cases, often on short notice.
– Second Opinions and Treatment Planning: Many patients appreciate the honest, patient-first approach—prioritizing conservative and appropriate treatments over unnecessary procedures.
—
Patient Experience: What Sets Folk, Robert B DDS Apart?
1. Professionalism and Compassion
> “Dr. Folk is an Endodontist with integrity and someone whom you can trust.”
Patients consistently describe Dr. Folk and his team as compassionate, patient-focused, and professional. Many reviews highlight the pleasant and accommodating front desk staff—special mentions go to team members like Heidi, who make scheduling and billing transparent and stress-free.
2. Expertise and Transparent Communication
Dr. Folk is lauded for his clear, step-by-step explanations and willingness to spend ample time discussing options, risks, and benefits. This transparency builds trust and helps patients make informed decisions.
> “He spent a great deal of time examining the tooth and then showing me, using the scan, the issue with my tooth. We discussed for a considerable amount of time all my options.”
3. Patient Comfort and Gentle Care
Many patients express surprise at how comfortable and pain-free their procedures were, often contrasting their experience here with previous, less comfortable root canals elsewhere.
> “My root canal was done pain free in a slow unhurried way.”
The use of protective dental dams and attention to patient comfort—even for those with dental anxiety—is repeatedly noted.
4. Follow-up and Aftercare
Several reviews emphasize Dr. Folk’s personal follow-up calls after procedures, reinforcing a strong commitment to patient care, even after the appointment is over.
5. Clean and Comfortable Facility
The office is described as clean, comfortable, and welcoming. Small touches, like a diverse selection of reading material in the waiting room, add to the patient experience.
—
Constructive Criticism
No business is perfect, and a thorough review should address areas for potential improvement:
– Billing and Insurance Communication:
One negative review highlights an issue where a patient felt they were charged for a procedure that could not be completed and experienced poor communication with insurance, resulting in out-of-pocket expenses. While this seems to be an outlier, it’s a reminder of the importance of transparent billing and diligent insurance coordination.
– No Online Presence:
The lack of an official website limits access to detailed information about services, staff, and patient resources. In today’s digital age, an updated website would further enhance patient trust and convenience.
—
Practical Information for Prospective Patients
Parking: The office is located in a professional building with ample parking available.
Accessibility: The clinic is wheelchair accessible.
Booking: Appointments are required, and the office is known for accommodating emergency cases when possible.
Languages: While reviews do not specify, most dental offices in San Diego cater to English-speaking patients, with additional language support likely available upon request.
Payment & Insurance:
– Payment options and costs are explained in advance by the front desk.
– Patients are encouraged to discuss insurance coverage and payment plans before procedures.
—
Patient Testimonials: A Snapshot
– “Went above and beyond for my extra super messed up teeth, very gentle root canal.”
– “The most painless experience ever!”
– “Dr. Folk and his staff are AMAZING. … I can’t recommend this office enough.”
– “Called the next day to check up on me. He is the best!”
—
Final Verdict
Folk, Robert B DDS stands out as a trustworthy, skilled, and empathetic endodontist in San Diego’s Rancho Bernardo neighborhood. From emergency root canals to thorough consultations and genuine aftercare, Dr. Folk and his dedicated staff consistently deliver high-quality dental care in a clean, comfortable setting.
Who Should Consider This Office?
– Patients needing root canal therapy or endodontic consultation
– Those with dental anxiety looking for a gentle, patient-centered experience
– Anyone seeking a second opinion or honest treatment recommendations
Areas for Improvement:
– Enhancing online presence with a dedicated website
– Continued diligence in billing and insurance communication
If you’re in need of specialized dental care, based on overwhelmingly positive patient experiences, Folk, Robert B DDS is a practice you can trust with your smile.
—
Contact Information:
– Address: 11777 Bernardo Plaza Ct STE 209, San Diego, CA 92128, USA
– Phone: +1 858-487-1559
– Website: Not available
– Business Hours: Monday – Friday, 8:00 AM – 5:00 PM; Closed on weekends
*For the best experience, call ahead to discuss your needs and arrange an appointment.*
Sorry, no records were found. Please adjust your search criteria and try again.
Sorry, unable to load the Maps API.
Leave a Reply to Walter Vandivort Cancel reply
92128
Sorry, no records were found. Please adjust your search criteria and try again.
Sorry, unable to load the Maps API.
Address
San Diego
California
92128
United States
10 Reviews on “Folk, Robert B DDS – San Diego, Rancho Bernardo: In-depth Review”
My dentist referred me to Dr. Folk because x-rays indicated possible resorption. Dr. Folk’s front office was pleasant and professional. They worked with my schedule and got me in to see him within a very reasonable time. They also explained in advance the payment options. I very much appreciated this information. As for Dr. Folk, he is clearly an expert in the field and spent a great deal of time examining the tooth and then showing me, using the scan, the issue with my tooth. We discussed for a considerable amount of time all my options. His recommendation was what was in my best interest even though it meant I would not pursue a procedure that would make him money. Dr. Folk is an Endodontist with integrity and someone whom you can trust.
Went above and beyond for my extra super messed up teeth, very gentle root canal, he explained everything very thoroughly and answered all my questions. The front desk coordinators (shout out Heidi) were so helpful & explained the costs and treatment plans. I also like that weird stretchy green mouth guard they put on to protect the rest of the mouth while you get the root canal because it allowed me to relax my jaw during the procedure and didn’t leave my mouth aching like on root canals I’ve had in the past. Thanks again for the care! 🦷
I was referred by my dentist for a root canal and it was the most painless experience ever! The entire staff is fantastic and made everything easy and the process moved quickly. Dr. Folk walked me through everything step by step with care and personally followed up the next day. Should you ever be in need, this is the place to go!
Thank You for the outstanding job that you did for my wife. We are more than grateful to you and your staff for the kindness, caring, and the perfect root canal that you did for her. Words cannot express how thankful we and lucky to have found you.
Respectfully, Edda and Shawn.
I was referred to Dr. Folk for a root canal. I was made aware of issues that other dentists over the last 10-15 years had missed and was given options considering the situation. Dr. Folk was confident in his opinion and took the time to discuss why he felt that his proposed treatment plan made the most sense (and ultimately saves me from pain and spending more money unnecessarily). Based on my experiences, I trust Dr. Folk and his staff to be looking out for my best interests.
Had a root canal today with Dr. Dyana Eidelstein and was given the best service and kindest care I have ever had in any medical appointment. The entire staff were very friendly and I highly recommend them if you have anxiety about dental work like me. The office was also very clean and comfortable and they have a cool selection of reading material in the waiting room instead of just a bunch of magazines. My coffee table is envious!
Dr Folk and his staff are AMAZING. I had to have an emergency root canal and they were friendly, attentive and thorough. I have not been here before but if I ever have any issues like this again, I would go nowhere else. I can’t recommend this office enough.
Before my root canal my neighbor thought Dr Folk was great, my pedicurist thought he was great and now after my root canal I think He is great. My root canal was done pain free in a slow unhurried way. He fully informed me about after care and even called the next day to make sure everything was OK . He is the best!
First Dr. Folk opened up my tooth only to tell me he couldn’t do anything, then proceeded to charge me nearly 400 dollars for failing to do anything. It would be like hiring a plumber to fix a leaky sink only for them to say there’s nothing they can do, but we’re still going to charge you 400 bucks and leave you with your sink leaking. The front desk then failed to properly communicate multiple times my failed procedure with my insurance, a very well known and reputable company, resulting in me in paying everything out of pocket. Thank you for nothing.
Although I wish I met Dr Folk and his team at
a different occasion, I had a fantastic
experience. He promptly attended to my
needs, alleviated my pain, and provided clear
explanations that put me at ease. I was so
comfortable that I even dozed off during the
treatment. I wholeheartedly recommend Dr.
Folk to friends and family-10/10!