Clairemont Village Cleaners: In-Depth Review – San Diego, Clairemont

Clairemont Village Cleaners, located at 3089 Clairemont Dr a2, San Diego, CA 92117, is a well-established dry cleaning and garment care business serving the Clairemont community. With a 4.3-star rating, the business has garnered a mix of positive and negative feedback, reflecting both loyal customers and some dissatisfied experiences. As an experienced business reviewer, I’ve taken a closer look at their services, customer feedback, and overall value to help you decide if Clairemont Village Cleaners is right for your needs.

—

Key Business Information

– Address: 3089 Clairemont Dr a2, San Diego, CA 92117
– Phone: (619) 276-4813
– Website: None
– Opening Hours:
– Mon–Fri: 8:00 AM – 7:00 PM
– Saturday: 10:00 AM – 5:00 PM
– Sunday: Closed
– Rating: 4.3/5

—

Services Offered

While Clairemont Village Cleaners does not have an official website, customer reviews and local knowledge indicate the following services:

– General Dry Cleaning: Dresses, jackets, pants, duvets, and more.
– Urgent/Same-Day Service: Flexible turnaround for customers in a hurry.
– Alterations and Repairs: Zipper replacement and minor garment fixes.
– Special Care Items: Down duvets and delicate fabrics.

Note: Some customers reported that advertised leather cleaning services are not actually provided. Always confirm specialty services before dropping off your items.

—

Customer Experience: What the Reviews Reveal

The Positives

– Flexible and Friendly Service:
> “They are nice and always flexible with your needs. Great service!”

– Quick Turnaround:
> “Fast turn over”

– Urgent Requests Handled Well:
> “I went there for an urgent jacket cleaning and they were gracious and helped me out immediately!”

– Quality Results for Some Items:
> “Did a great job with our down duvet.”

The Negatives

– Service Consistency Issues:
Some reviewers experienced problems with item loss, inconsistent pricing, and poor communication.
> “They can not find them [pants] sorry… This really isn’t about a 30.00 pair of pants… it’s about the principle…”

– Rudeness and Customer Service:
> “Employee female very very rude… told me to go to different cleaners…”

– Damage to Expensive Garments:
> “They totally damaged a new Gucci dress. They were extremely rude when I tried to resolve the issue amicably.”

– Advertising Services Not Offered:
Several complaints about advertised leather cleaning services not being available.

—

Pros & Cons at a Glance

Pros:
– Fast, flexible service for most standard dry cleaning needs
– Handles urgent/same-day requests
– Positive experiences with duvet/large item cleaning

Cons:
– Inconsistent customer service; some staff reported as rude or unhelpful
– Occasional garment mishandling or damage
– Items reportedly lost or misplaced
– No website for service details or online orders

—

Tips for First-Time Customers

– Confirm Specialty Services: Call ahead to verify if they can handle leather, suede, or high-end designer items.
– Get Written Estimates: Ask for written confirmation of pricing before leaving your items.
– Keep Receipts and Records: Especially for valuable or sentimental items.
– Inspect Items Upon Pickup: Check repairs and cleaning quality before leaving the store.

—

Final Thoughts

Clairemont Village Cleaners is a neighborhood dry cleaner that offers fast, flexible service for routine garment care. While many customers are pleased with the speed and convenience, there are notable concerns about customer service and handling of specialty or high-value items. If you’re seeking quick, everyday cleaning, they are a local option worth considering. However, for expensive, irreplaceable, or specialty garments, you may want to explore alternatives or clarify service capabilities before committing.

Contact Clairemont Village Cleaners at (619) 276-4813 for more information, and consider visiting in person to discuss your specific needs.

—

*As always, your feedback and experiences matter. If you’ve used Clairemont Village Cleaners, share your thoughts to help the community make informed decisions!*